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Housing advice query

If you believe you are threatened with homelessness, complete this form with as much information as possible and you will be contacted by a Housing Advisor. The more information you give us about your situation, the better we will be able to advise you.  

Do not complete this form if you want to join the waiting list for Social Housing or update your application details, which you can do via this link:   Social Housing  

Please note that this form will ‘time out’ and close after 20 minutes of inactivity.  If you want to finish the form later or need time to find documents or other information you can select the ‘finish later’ option within the form.  You will be provided with a User ID and Password which you will need to keep.   To log back into the form use this link:  Advice Query Login

Before starting to complete this form please ensure you have the following available:

  • Your National Insurance Number (NINO)
  • Your email address & telephone number
  • Date of birth of anyone in your household who lives with you

Once we have received your form we aim to contact you within five working days.  However we will assess the urgency of each case based on the information given and at busy times the waiting time could be longer.


Before you complete the application please see the following Privacy Notices:

Privacy notice for the Homelessness Data England Project (HDE)

Privacy Notice for Lambeth Council Housing Services